1. How can I book on the web?

If you know the B&B Hotel where you want to make a reservation select it, or leave the ‘All’ option.
Enter the date of arrival and the date of departure.
If you have a promotional code enter it in the corresponding box.
Click on ‘Reserve’.
You can select the types of rooms and rates that interest you, as well as the number of adults, children and babies. Or, select the Packages that interest you.
Click on ‘Add’ and on ‘My Booking’ you can see the rooms added to your basket and see their details when you click on ‘See detail’.
If the information is correct click on ‘Finish’.
Fill in the form with your personal data and payment method and do not forget to enter the code shown in the corresponding field, this helps us not to make reservations in an automated way.
Except in case of Reserve Non-Refundable Rooms remember that your card will NOT be charged, but you will pay directly at the hotel.
If you need to make changes to your reservation, click ‘Back’ and if all the information is correct, click on ‘Finish’
You will receive an immediate email with the confirmation of your reservation.

2. What is the Promotion Code?

The promotional code is optional and is a set of characters related to a particular offer. If you have a promotion code enter it in this field.

3. Can I make a reservation with a debit card?

Of course. You can make the reservation with credit card and debit Master Card and Visa.

4. Is it safe to make a reservation with a card through the website?

So is. It is safe to book on our website because your credit card details are encrypted through a secure server (thawte®).

5. How is the Cancellation Policy?

You can cancel your reservation without expenses until 18h the day before your arrival. In case of a later cancellation or non-presentation, the hotel will charge the amount corresponding to the first night in the credit card provided as a guarantee for cancellation expenses and the rest of the nights will be canceled.

6. How can I modify or cancel the reservation?

In the B&B Hotels website Click on ‘Cancel or modify your reservation’ and enter your email and the no. Locator that was sent to you in the confirmation email.
Click on ‘Submit’
If you want to Modify your reservation click on ‘Modify’, make the modifications you want and click ‘Finish’
If you wish to cancel your reservation click on ‘Cancel’

7. Can I book the hotel by phone?

Of course, we will be happy to assist you by phone on 902 02 31 20 but you can also book online. We advise you to make your reservation through our website since the most special offers are only to be found through sidorme.com

8. How do I pay for the room?

The payment of the room is made directly at the Hotel. Except in case of reservation Non-refundable rooms in which the charge is made at the time of making your reservation online.

9. What does the room include?

The rooms are modern, functional with laminated parquet with high acoustic attenuation, thermal and individual air conditioning. All of them have an LCD TV, a comfortable bed with a upholstered base, a work desk and a large designer bathroom with shower or bathtub, towels and shower gel.

10. Is breakfast included?

Breakfast is not included, except in the promotions with breakfast that specify it. But you always have the option of having a large continental buffet breakfast every morning.This is a Continental Buffet that will be served from 6:00 a.m. to 10:30 a.m. from Monday to Friday and from 6:00 a.m. to 11:30 a.m. on weekends. If you need breakfast before you only have to request it at the hotel reception. Not all hotels have this service.

11. Can I choose the type of bed in my room?

Yes, but you should note that all these requests will be granted according to availability of the hotel.

12. Are rooms adapted for people with disabilities available?

Yes, B&B Hotels has fully equipped and functional rooms.

13. What time is the Check-in to the Hotel?

At B&B Hotels we make your stay easier with a Fast Check-in from 14 Hrs. And you have your reservation guaranteed until 18 hrs. In case of late arrival please notify the hotel reception.

14. What time is the check-out of the Hotel?

Check-out is until 12Hrs. And late check-out is available. Check in reception for the rate and schedule.

15. Can I leave my luggage at the hotel after checking out?

Of course, in each establishment we have a room where we can store the luggage until you need it. It has no additional cost.

16. Are there special rates for companies and groups?

B&B Hotels Hotels thinks about companies and groups that are looking for a special rate in any of our hotels. We will assign you an account manager that will offer you the most appropriate rate for your needs. To do this, we need you to fill in the form that is on our website and we will contact you to offer you the best proposal.

17. What is the Privilege Program?

B&B Hotels Privilegios rewards you from your first booking for being a loyal customer. Just fill out a simple form to benefit from special punctual offers like a free night every 10, enjoy our meeting room 2 hours free, free coffee 24 hours, free WiFi throughout the hotel and children sleep free in the room Of parents (up to 12 years old, one child maximum)

18. What services can I request at reception?

B&B Hotels offers you personalized service at the 24 hour reception and there you can request the service of hair dryer, iron, amenities and laundry.
Also at the reception you can find out what to do in the city and buy tickets for the most interesting cultural and leisure places in the city.

19. Do children have special discounts?

In B&B Hotels children are important, therefore, children under 12 years can stay free of charge using existing beds. Also, you can request cots or extra beds at the time of booking.

20. Is there parking in the Hotel?

All B&B Hotels have outdoor parking available and it is totally free. Our B&B Hotels in Granada and Granollers also have indoor parking.

21. Is there Internet (WiFi) available in the hotel?

All B&B Hotels have WiFi available and it is totally free.

22. Are there meeting rooms in the Hotel?

Most of the B&B Hotels have a meeting room. Check in reception fee and availability.

23. What services can I enjoy inside the hotel?

B&B Hotels makes your life better and offers you personalized service 24 hours a day. It also has a play area for children, a relaxation area with freeview TV, a meeting room, a business corner to connect to the internet, art exhibitions and cultural activities, library and book exchange point. In addition, the hotel has a self-service Snack cold and hot 24 hours. Do not forget that in all the B&B Hotels you will find totally FREE WiFi, Parking and Coffee 24 hours.

24. Is there a gym in the Hotel?

No, but ask at reception for the conventions that the Hotel has with different gyms, sports centers and swimming pools.

25. Does the Hotel have room service?

B&B Hotels have a 24-hour hot and cold Snack self-service. Or, from your room you can request service to restaurants that offer service to the hotel like Telepizza. Check with the reception of the agreements with other restaurants that offer this service.

26. What kind of pension does the hotel have?

B&B Hotels offers continental buffet breakfast and self-service Snack cold and hot 24 hours.

27. Is access allowed with pets?

Pets are not allowed if the description of the hotel is not specified otherwise.